Warranty   Please contact us for any reason regarding your services.  We can discuss your situation and remedy your concerns in most cases. Not all spots and stains are removable for various reasons, however, if you think our technicician overlooked a condition while they were there, call us, and we should be able to take care of it.                                                                                                                                                                          Pet stains or odor conditions vary widely. Animal behaviors including frequency, prolonged habits and severity of habit may become irreversable.  Because of these variables, there is no warranty expressed or implied regarding pet urine or odor treatments. Below the carpet sits a carpet pad which can have an impact regarding the carpet cleaning.  The older the pad, the dirtier the pad may cause wicking and can sometime require additional cleaning or pad replacement from over soiled condition.